Search found 20 matches

by chris
Tue Jun 13, 2017 2:49 am
Forum: Version 3
Topic: Email notification failures
Replies: 4
Views: 10024

Re: Email notification failures

FYI I'm also seeing email failure log messages like this: 2017-06-13 04:38:12,742 [QuartzScheduler_Worker-8] DEBUG MailLib - MailLib.SendMail.Send() 2017-06-13 04:38:22,742 [QuartzScheduler_Worker-8] DEBUG MailLib - MailLib.SendMail.Send() Exception:Failure sending mail. It would be good if more exc...
by chris
Fri Jun 09, 2017 2:57 am
Forum: Version 3
Topic: Email notification failures
Replies: 4
Views: 10024

Re: Email notification failures

Thanks for your response Stephan. I did that and can see for example the following in the log file: ... 2017-06-09 01:01:01,337 [QuartzScheduler_Worker-8] DEBUG MailLib - MailLib.SendMail.Send() ... 2017-06-09 01:01:11,361 [QuartzScheduler_Worker-8] DEBUG MailLib - MailLib.SendMail.Send() Exception:...
by chris
Mon Jun 05, 2017 6:32 am
Forum: Version 3
Topic: Email notification failures
Replies: 4
Views: 10024

Email notification failures

I've been running AutomatiCloud for some time with email notifications coming through for success and failure of jobs. However in the past week for the first time the notification emails have intermittently been failing to come through. I'm trying to diagnose the problem but can't find any logging i...
by chris
Fri Mar 31, 2017 5:25 am
Forum: Version 3
Topic: 'Delete after' not applied to snapshots copied to other region
Replies: 8
Views: 13061

Re: 'Delete after' not applied to snapshots copied to other region

Thanks for your response Stephan. I emailed the requested files to your support email address with the title of this forum topic in the subject line.
by chris
Mon Mar 27, 2017 11:27 pm
Forum: Version 3
Topic: 'Delete after' not applied to snapshots copied to other region
Replies: 8
Views: 13061

Re: 'Delete after' not applied to snapshots copied to other region

Hi Stephan, Following your reply above I upgraded to 3.3.820 and cleaned up all the old snapshots in my 'copy to region'. I've then been running daily backups for over a month to test it as I have the job set to 'Delete after 30 days'. However I just checked it and see that old snapshots are not bei...
by chris
Wed Jan 25, 2017 5:28 am
Forum: Version 3
Topic: 'Delete after' not applied to snapshots copied to other region
Replies: 8
Views: 13061

'Delete after' not applied to snapshots copied to other region

I'm using your 'Backup EC2 Instance' job type to do daily backups of my instances and on these jobs I also make use of the 'Copy to region' feature for DR purposes. I've set GFS 'Delete after' values for these jobs and was expecting the snapshots to be cleaned up in both the originating and 'copy to...
by chris
Wed Nov 16, 2016 5:23 am
Forum: Version 3
Topic: Where do I get the VSS agent install from?
Replies: 2
Views: 2902

Re: Where do I get the VSS agent install from?

Hi Stephan,

Any update on this? It looks like the web site has had some updates but I still can't see how to get the VSS agent?

Regards,
Chris
by chris
Wed Nov 16, 2016 5:21 am
Forum: Version 3
Topic: Upgrade from 3.2 to 3.3 fails
Replies: 1
Views: 2205

Re: Upgrade from 3.2 to 3.3 fails

FYI I was just able to upgrade from 3.2.638 to 3.3.780 successfully.

In your version history notes for 3.3.779 you mentioned "fix installer". Thanks for that.
by chris
Wed Nov 16, 2016 5:15 am
Forum: Version 3
Topic: Backup copy to region failing for 2nd setting
Replies: 6
Views: 4676

Re: Backup copy to region failing for 2nd setting

Hi Stephen,

I just tested against the latest version 3.3.780 and it looks like it's working now. Thanks for fixing!

Regards,
Chris
by chris
Wed Nov 02, 2016 7:25 am
Forum: Version 3
Topic: Where do I get the VSS agent install from?
Replies: 2
Views: 2902

Where do I get the VSS agent install from?

Hi,

I've upgraded from 3.2 to 3.3 and want to make use of the new VSS agent feature. However I can't find a download/install for the agent?

Regards,
Chris